Releasing Quarantined Message in Mailscanner

Mailwatch quarantined message release

Well this one had me stumped.

A message with a zip file attachment was blocked and held in the Mailscanner quarantine.

Going into the Mailwatch system, and releasing it - it immediately gets blocked and quarantined again.

So - whitelist the sender - still gets blocked. You can see the ‘WL’ above showing that it’s whitelisted, but still blocked as ‘Bad Content’.

Check the Mailscanner conf files - all looks ok - still gets blocked.

Turns out that in my Mailscanner.conf, the settings for archives.filename and archives.filetype point direct to the relevant archives.rules.conf:

Archives: Filename Rules = %etc-dir%/archives.filename.rules.conf
Archives: Filetype Rules = %etc-dir%/archives.filetype.rules.conf

For standard Filename and Filetype Rules - it’s different:

Filename Rules = %rules-dir%/filename.rules.rules
Filetype Rules = %rules-dir%/filetype.rules.rules

These two rules files, differentiate between messages from the localhost/postmaster and other addresses.

There were no such options for the Archive filename and filentype - so here’s the changes  I made:

In Mailscanner.conf:

Archives: Filename Rules = %rules-dir%/archives.filename.rules.rules
Archives: Filetype Rules = %rules-dir%/archives.filetype.rules.rules

In %rules-dir%/archives.filename.rules.rules:

Send the localhost/postmaster to %etc-dir%/archives.filename.no.rules.conf
Send the default to the original %etc-dir%/archives.filename.rules.conf

In %rules-dir%/archives.filetype.rules.rules:

Send the localhost/postmaster to %etc-dir%/archives.filetype.no.rules.conf
Send the default to the original %etc-dir%/archives.filetype.rules.conf

The rules files are the originals, the no.rules files simply contain:

allow    .    -    -

hope this helps you solve the problem of retrieving quarantined files with attachments from Mailscanner.

cheers,

Paul.

Please share this:
 Facebook  MySpace  TwitThis  StumbleUpon  Digg  Technorati  del.icio.us  Google  Furl  NewsVine  Reddit  YahooMyWeb  BlinkList  LinkedIn  Mixx  Bumpzee